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Privacy policy

Last updated: 29 September 2026

Sumao is operated by the Un Peso Oro team. This policy covers the Sumao apps, sumao.app, public profiles on sumao.do and the sumao.com.do information website. Privacy contact: privacidad@sumao.do.

1. Data we process

Account and sign-in data, the name, email or phone you provide; business settings, country, currency and language; products, images, inventory, customers, sales, quotations, reservations, debts, payments, returns, expenses and other records you save. We also process technical session, device, error and usage data to operate, protect and improve the service.

2. Payments and subscriptions

Apple processes iPhone purchases and Stripe processes web Premium purchases. Sumao processes product, transaction, customer or subscription identifiers, along with business information, subscription status and dates to verify access. Full card details are processed by the payment provider. Sales and customer payments recorded for your business are separate from your Sumao subscription.

3. Purposes and grounds for processing

We use data to provide the requested service, synchronize records, manage Premium, handle support and privacy requests, and protect the platform. Where the law requires a specific legal basis, processing relies on providing the service, legal obligations, legitimate interests such as security and improvement, or consent where appropriate. You may withdraw consent without affecting prior processing.

4. Providers, recipients and transfers

We use Supabase for authentication, databases and storage; Vercel for web hosting, analytics and performance; Amplitude for usage analytics in the apps and public profiles; and Apple and Stripe for purchases. These providers may process data outside your country according to their infrastructure and terms. Where required by law, applicable safeguards must govern international transfers. We do not sell or rent personal data. We may disclose data when legally required or to protect rights and security.

5. Public information and customer data

Public profiles, catalogs and shared links show the information you publish to visitors or recipients. You decide what to make public. When storing customer or employee data, you must have authorization or a valid legal basis and inform them of your use of Sumao. The business determines the use of these records and Sumao processes them to provide the service.

6. Local storage, analytics and external content

The web app uses sessions to keep you signed in. This site stores your theme in your browser and uses Vercel Web Analytics and Speed Insights to measure visits and performance. Amplitude records usage events on iOS, Android, the web app and public profiles with user or device identifiers. The web app stores a device identifier and an event queue in the browser. Configuration disables sending IP addresses in events and location tracking in the mobile SDKs. The embedded Instagram video loads automatically as you approach that section: Meta then receives connection data and may use cookies under its policy. External links are subject to each provider’s policies. The language is detected from the preference sent by your browser. If you choose an edition manually, we remember that choice in a first-party cookie for one year.

7. Security and retention

We use HTTPS/TLS connections and access controls. Data is retained as needed to provide the service or meet legal, security or dispute-resolution obligations. Payment providers’ financial records may have their own retention periods. Backups are removed according to their technical retention cycle and are not used to reactivate a deleted account. No system guarantees absolute security.

8. Your rights and requests

Request access, correction, export or deletion at privacidad@sumao.do. Depending on applicable law, you may also request restriction of processing, object to certain uses, withdraw consent or complain to the competent authority. We verify identity without requesting passwords or sign-in codes. Requests are free; we will explain their scope, any exception and applicable legal deadlines.

9. Age and policy updates

Sumao is not intended for people under 18. If you identify a minor’s data, contact us to review and delete it where appropriate. Policy updates will be published with their date, and significant changes communicated in the app or by email. Where consent is required, a notice or continued use does not replace it.

10. Contact and related pages

For support: ayuda@sumao.do. For privacy, export or deletion: privacidad@sumao.do. See the related pages and linked provider policies below.

privacidad@sumao.do · ayuda@sumao.do

  • Supabase
  • Vercel Web Analytics
  • Vercel Speed Insights
  • Amplitude
  • Apple
  • Stripe
  • Instagram

Country or territory: British Virgin Islands · Language: en-VG

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